/* ===== 帮助中心 page-faq 专属样式 ===== */
.page-faq {
  background: var(--color-cream);
  color: var(--color-ink);
  overflow-x: hidden;
}
@supports (overflow-x: clip) {
  .page-faq {
    overflow-x: clip;
  }
}

.page-faq .faq-wrap {
  max-width: var(--container-width);
  margin: 0 auto;
  padding: 24px 20px 64px;
}

.page-faq .faq-breadcrumb {
  display: flex;
  align-items: center;
  gap: 8px;
  font-family: var(--font-body);
  font-size: 13px;
  color: var(--color-mist);
  padding: 4px 0 16px;
}
.page-faq .faq-breadcrumb a {
  color: var(--color-mist);
  text-decoration: none;
  transition: color .2s;
}
.page-faq .faq-breadcrumb a:hover {
  color: var(--color-gold);
}
.page-faq .faq-breadcrumb-sep {
  color: var(--color-stone);
}

/* 首屏标题区 */
.page-faq .faq-hero {
  position: relative;
  background-color: var(--color-deep);
  border-radius: 16px;
  padding: 32px 24px;
  overflow: hidden;
}
.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  top: -50px;
  right: -30px;
  width: 200px;
  height: 200px;
  background: linear-gradient(140deg, rgba(200,153,92,.38), rgba(200,153,92,.02));
  border-radius: 24px;
  transform: rotate(18deg);
}
.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  left: 12%;
  bottom: 6px;
  width: 200px;
  height: 4px;
  background: linear-gradient(90deg, transparent, rgba(200,153,92,.45), transparent);
  transform: skewX(-24deg);
  opacity: .6;
}
.page-faq .faq-hero-main {
  position: relative;
  z-index: 1;
  padding-right: 54px;
}
.page-faq .faq-eyebrow {
  font-family: var(--font-data);
  font-size: 12px;
  letter-spacing: .1em;
  text-transform: uppercase;
  color: var(--color-gold);
  margin-bottom: 10px;
}
.page-faq .faq-hero h1 {
  font-family: var(--font-heading);
  font-weight: 900;
  font-size: 26px;
  line-height: 1.25;
  letter-spacing: -0.02em;
  color: #FFFFFF;
  margin: 0 0 14px;
}
.page-faq .faq-hero-lead {
  font-family: var(--font-body);
  font-size: 14px;
  line-height: 1.75;
  color: rgba(245,240,230,.85);
  margin: 0 0 16px;
}
.page-faq .faq-hero-meta {
  display: inline-block;
  font-family: var(--font-data);
  font-size: 12px;
  color: var(--color-gold);
  padding: 8px 12px;
  background: rgba(200,153,92,.12);
  border-left: 3px solid var(--color-gold);
}
.page-faq .faq-hero-steps {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 14px;
}
.page-faq .faq-hero-steps span {
  font-family: var(--font-data);
  font-size: 11px;
  padding: 5px 10px;
  border-radius: 999px;
  background: rgba(245,240,230,.1);
  border: 1px solid rgba(245,240,230,.16);
  color: rgba(245,240,230,.85);
}
.page-faq .faq-hero-icon {
  position: absolute;
  top: 16px;
  right: 16px;
  width: 64px;
  height: 64px;
  margin: 0;
  border-radius: 50%;
  overflow: hidden;
  border: 2px solid rgba(200,153,92,.5);
  box-shadow: var(--shadow-md);
  z-index: 2;
  background: var(--color-stone);
}
.page-faq .faq-hero-icon img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

/* 移动端分类标签 */
.page-faq .faq-categories {
  display: flex;
  gap: 10px;
  overflow-x: auto;
  margin: 20px -20px 0;
  padding: 0 20px 12px;
  scrollbar-width: none;
}
.page-faq .faq-categories::-webkit-scrollbar {
  display: none;
}
.page-faq .faq-cat-link {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-family: var(--font-heading);
  font-size: 13px;
  font-weight: 700;
  color: var(--color-deep);
  background: #FFFFFF;
  border: 1px solid var(--color-stone);
  border-radius: 999px;
  padding: 8px 16px;
  text-decoration: none;
  white-space: nowrap;
  transition: border-color .2s, color .2s;
}
.page-faq .faq-cat-link:hover {
  border-color: var(--color-gold);
  color: var(--color-gold);
}
.page-faq .faq-cat-count {
  font-family: var(--font-data);
  font-size: 11px;
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: var(--color-red);
  color: #FFFFFF;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

/* 布局 */
.page-faq .faq-layout {
  margin-top: 20px;
}
.page-faq .faq-sidebar {
  display: none;
}
.page-faq .faq-content {
  min-width: 0;
}

/* FAQ 区块 */
.page-faq .faq-section {
  padding: 24px 0 28px;
  border-bottom: 1px dashed rgba(216,211,197,.9);
  scroll-margin-top: 90px;
}
.page-faq .faq-section-title {
  display: flex;
  align-items: center;
  gap: 10px;
  font-family: var(--font-heading);
  font-weight: 900;
  font-size: 22px;
  line-height: 1.3;
  color: var(--color-deep);
  margin: 0 0 8px;
}
.page-faq .faq-section-title::before {
  content: "";
  flex: 0 0 auto;
  width: 6px;
  height: 22px;
  background: var(--color-red);
  border-radius: 3px;
}
.page-faq .faq-section-lead {
  font-family: var(--font-body);
  font-size: 14px;
  line-height: 1.7;
  color: var(--color-mist);
  margin: 0 0 20px;
}

/* 图文区 */
.page-faq .faq-figure {
  margin: 0 0 20px;
  border-radius: 12px;
  overflow: hidden;
  background: var(--color-stone);
  border: 1px solid rgba(216,211,197,.6);
}
.page-faq .faq-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}
.page-faq .faq-figure figcaption {
  padding: 10px 16px;
  font-family: var(--font-body);
  font-size: 13px;
  line-height: 1.6;
  color: var(--color-mist);
  background: #FFFDF8;
  border-top: 1px solid rgba(216,211,197,.5);
}

/* 步骤分解线 */
.page-faq .faq-steps {
  list-style: none;
  counter-reset: faq-step;
  display: grid;
  grid-template-columns: 1fr;
  gap: 10px;
  margin: 0 0 24px;
  padding: 0;
}
.page-faq .faq-steps li {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 14px;
  background: #FFFFFF;
  border-left: 3px solid var(--color-gold);
  border-radius: 8px;
  font-family: var(--font-body);
  font-size: 14px;
  line-height: 1.6;
  color: var(--color-ink);
  box-shadow: var(--shadow-sm);
}
.page-faq .faq-steps li::before {
  counter-increment: faq-step;
  content: counter(faq-step);
  width: 24px;
  height: 24px;
  border-radius: 50%;
  background: var(--color-gold);
  color: #FFFFFF;
  font-family: var(--font-data);
  font-size: 12px;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

/* 手风琴问答 */
.page-faq .faq-item {
  border: 1px solid rgba(216,211,197,.85);
  background: #FFFDF8;
  border-radius: 10px;
  margin-bottom: 10px;
  overflow: hidden;
  transition: border-color .2s, box-shadow .2s;
}
.page-faq .faq-item[open] {
  border-color: rgba(200,153,92,.6);
  box-shadow: var(--shadow-sm);
}
.page-faq .faq-item summary {
  cursor: pointer;
  list-style: none;
  padding: 16px 18px 16px 48px;
  font-family: var(--font-heading);
  font-weight: 700;
  font-size: 15px;
  line-height: 1.45;
  color: var(--color-deep);
  position: relative;
  transition: color .2s;
}
.page-faq .faq-item summary::-webkit-details-marker {
  display: none;
}
.page-faq .faq-item summary::before {
  content: "";
  position: absolute;
  left: 18px;
  top: 26px;
  width: 12px;
  height: 2px;
  background: var(--color-gold);
  border-radius: 2px;
}
.page-faq .faq-item summary::after {
  content: "";
  position: absolute;
  left: 23px;
  top: 21px;
  width: 2px;
  height: 12px;
  background: var(--color-gold);
  border-radius: 2px;
  transition: transform .2s ease;
}
.page-faq .faq-item[open] summary::after {
  transform: rotate(90deg);
}
.page-faq .faq-item summary:hover {
  color: var(--color-gold);
}
.page-faq .faq-answer {
  padding: 0 18px 16px 48px;
  font-family: var(--font-body);
  font-size: 14px;
  line-height: 1.75;
  color: var(--color-ink);
}
.page-faq .faq-answer a {
  color: var(--color-deep);
  font-weight: 600;
  text-decoration: underline;
  text-decoration-color: var(--color-gold);
  text-underline-offset: 3px;
}

/* 焦点状态 */
.page-faq .faq-item summary:focus-visible,
.page-faq .faq-cat-link:focus-visible,
.page-faq .faq-side-link:focus-visible {
  outline: 2px solid var(--color-gold);
  outline-offset: 2px;
}

/* 联系支持横幅 */
.page-faq .faq-support-banner {
  margin-top: 32px;
  padding: 28px 22px;
  border-radius: 14px;
  background: var(--color-deep);
  position: relative;
  overflow: hidden;
  display: flex;
  flex-direction: column;
  gap: 18px;
}
.page-faq .faq-support-banner::before {
  content: "";
  position: absolute;
  right: -30px;
  top: -50px;
  width: 170px;
  height: 170px;
  background: linear-gradient(140deg, rgba(200,153,92,.30), rgba(200,153,92,.02));
  border-radius: 24px;
  transform: rotate(16deg);
}
.page-faq .faq-support-text {
  position: relative;
  z-index: 1;
}
.page-faq .faq-support-kicker {
  font-family: var(--font-data);
  font-size: 12px;
  letter-spacing: .08em;
  text-transform: uppercase;
  color: var(--color-gold);
  margin-bottom: 6px;
}
.page-faq .faq-support-text h2 {
  font-family: var(--font-heading);
  font-weight: 900;
  font-size: 20px;
  color: #FFFFFF;
  margin: 0 0 8px;
}
.page-faq .faq-support-text p {
  font-family: var(--font-body);
  font-size: 13px;
  line-height: 1.7;
  color: rgba(245,240,230,.80);
  margin: 0;
}
.page-faq .faq-support-btn {
  align-self: flex-start;
  position: relative;
  z-index: 1;
}

/* 响应式：中等屏幕 */
@media (min-width: 640px) {
  .page-faq .faq-steps {
    grid-template-columns: repeat(4, 1fr);
  }
  .page-faq .faq-steps li {
    flex-direction: column;
    align-items: flex-start;
    border-left: none;
    border-top: 3px solid var(--color-gold);
  }
}

/* 响应式：平板以上 */
@media (min-width: 768px) {
  .page-faq .faq-wrap {
    padding-top: 32px;
  }
  .page-faq .faq-hero {
    padding: 48px 40px;
    border-radius: 20px;
  }
  .page-faq .faq-hero-main {
    max-width: 72%;
    padding-right: 120px;
  }
  .page-faq .faq-hero h1 {
    font-size: 34px;
  }
  .page-faq .faq-hero-lead {
    font-size: 15px;
    max-width: 640px;
  }
  .page-faq .faq-hero-icon {
    width: 120px;
    height: 120px;
    top: 28px;
    right: 32px;
  }
  .page-faq .faq-hero-steps span {
    font-size: 12px;
  }
  .page-faq .faq-section-title {
    font-size: 26px;
  }
  .page-faq .faq-support-banner {
    flex-direction: row;
    justify-content: space-between;
    align-items: center;
    padding: 32px 36px;
  }
  .page-faq .faq-support-text {
    max-width: 720px;
  }
  .page-faq .faq-support-btn {
    align-self: auto;
    flex-shrink: 0;
    margin-left: 24px;
  }
}

/* 响应式：桌面端 */
@media (min-width: 960px) {
  .page-faq .faq-categories {
    display: none;
  }
  .page-faq .faq-layout {
    display: grid;
    grid-template-columns: 224px minmax(0, 1fr);
    gap: 40px;
    align-items: start;
  }
  .page-faq .faq-sidebar {
    display: block;
    position: sticky;
    top: 96px;
    background: #FFFDF8;
    border: 1px solid rgba(216,211,197,.7);
    border-radius: 12px;
    padding: 20px 16px;
  }
  .page-faq .faq-sidebar-title {
    font-family: var(--font-heading);
    font-weight: 900;
    font-size: 15px;
    color: var(--color-deep);
    padding-bottom: 12px;
    border-bottom: 2px solid var(--color-gold);
    margin-bottom: 16px;
  }
  .page-faq .faq-side-link {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 8px;
    padding: 10px 12px;
    border-radius: 8px;
    color: var(--color-ink);
    text-decoration: none;
    font-family: var(--font-body);
    font-size: 14px;
    font-weight: 600;
    border-left: 3px solid transparent;
    transition: background .2s, border-color .2s, color .2s;
  }
  .page-faq .faq-side-link:hover {
    background: #FFFFFF;
    color: var(--color-gold);
    border-left-color: var(--color-gold);
  }
  .page-faq .faq-side-count {
    font-family: var(--font-data);
    font-size: 11px;
    background: rgba(230,57,70,.08);
    color: var(--color-red);
    border-radius: 999px;
    padding: 2px 8px;
  }
  .page-faq .faq-sidebar-note {
    margin-top: 24px;
    padding: 16px 14px;
    border-radius: 10px;
    background: #FFFFFF;
    border: 1px dashed var(--color-gold);
  }
  .page-faq .faq-sidebar-note span {
    display: block;
    font-size: 13px;
    color: var(--color-mist);
    margin-bottom: 8px;
    line-height: 1.6;
  }
  .page-faq .faq-sidebar-note a {
    color: var(--color-deep);
    font-weight: 700;
    font-family: var(--font-heading);
    font-size: 13px;
    text-decoration: none;
  }
  .page-faq .faq-sidebar-note a:hover {
    color: var(--color-gold);
  }
  .page-faq .faq-support-text h2 {
    font-size: 24px;
  }
}

/* 大屏内容宽度微调 */
@media (min-width: 1200px) {
  .page-faq .faq-wrap {
    padding-left: 24px;
    padding-right: 24px;
  }
}